Seller Terms

Stashq is not an agent, broker, or intermediary between you and the buyer. When a buyer completes a purchase, two separate supplies take place:

• You supply the product to Stashq at a wholesale price, calculated as described in section 4.
• Stashq supplies the product to the buyer on its own account as the merchant of record, at the retail price you set.

Stashq issues the tax invoice to the buyer in its own name and under its own GSTIN. You do not contract with the buyer, and you are not the seller of record to them.

You set the retail price of your product. Stashq buys each sale from you at a wholesale price, and that amount is paid to your account. Because Stashq buys and resells the product, it does not charge you a fee, and there is no listing fee or required subscription to sell. The wholesale price is the retail price minus:

• GST collected by Stashq from the buyer and remitted to the government;
• payment processing costs, passed through at the exact amount charged by the payment provider on that transaction; and
• Stashq's margin at the rate for your plan, which is the difference between the retail price charged to the buyer and the wholesale price paid to you.

What Stashq pays you is inclusive of any tax you owe on your supply to Stashq. On the wholesale supply, you are the supplier and Stashq is the recipient. If your tax registration requires you to account for tax on that supply, it is included in your payout. Stashq does not collect your GSTIN or add tax on top of your payout.

Every sale and its breakdown is listed on your statement. This statement is a statement of account, not a tax invoice. If your registration requires a tax invoice for your supply to Stashq, you are responsible for issuing it.

Payouts are held until the product's refund window closes so that refunded sales do not need to be clawed back after payout. If a buyer opens a refund request before the window ends, the hold stays in place until the request is resolved. Additional holds or delays may apply if required by our payment provider or triggered by risk checks.

When a purchase is refunded, Stashq refunds the buyer in full and cancels the corresponding wholesale purchase from you.

Because Stashq is the seller of record to the buyer, Stashq handles buyer-facing disputes and chargebacks. Your obligations under these terms are to Stashq, not to the buyer.

You must respond promptly when Stashq contacts you about product quality, access, delivery, or listing accuracy, including when we are reviewing a buyer's refund request or dispute. Stashq may resolve a buyer dispute at its discretion and reverse the corresponding wholesale purchase.

You have 48 hours to respond to a refund request. If you do not respond within 48 hours, Stashq automatically refunds the buyer in full and reverses the wholesale purchase, even if the 48-hour period extends past the product's refund window.

Buyers can rate and review products they purchase. Only a buyer with a completed purchase of that product can leave a review.

• You cannot edit, hide, delete, or reorder reviews, and Stashq will not remove or alter a review on your request.
• You can report a review if it is unlawful, harasses an individual, discloses private information, or was not written by the buyer. Reported reviews remain visible while we review them.
• Refunded purchases automatically lose their reviews.
• Reviews do not support public seller replies.

You must not review your own products, ask anyone to post a review they did not earn, or offer incentives in exchange for reviews. Doing so may result in enforcement action under section 8 and violates Rule 7(2) of the Consumer Protection (E-Commerce) Rules, 2020, which applies to Stashq as the seller of record.

These terms are governed by the laws of India.

The courts at Motihari, Bihar shall have exclusive jurisdiction over any dispute arising out of or in connection with these terms or your use of Stashq as a seller.