Contact Us
Contact Stashq support for account help, purchases, store setup, payouts, storage, or product delivery issues.
What we can help with
For buyers
- Product purchase and checkout issues
- Download access and purchase history
- Refund and billing questions
- Account and notification settings
For sellers
- Store setup and storefront access
- Product publishing and file uploads
- Payout and earnings questions
- Storage quota and top-up issues
Response time
We aim to respond within 24 to 48 business hours, Monday through Friday.
Before contacting support
- Your account email address
- The order, transaction, or payout id if relevant
- The product or store username involved
- Screenshots or error text if available